Head - Deliveries & Projects

The Head of Deliveries & Projects Role comes with a wide range of responsibilities. Click Labs is looking towards dynamic, energetic leaders who can multi task and ensure timely, efficient project deliveries across verticals.

Location : Chandigarh


Pre-Requisites

  • Bachelor's degree in engineering / marketing or equivalent from a premier Institute.
  • 12 + years experience with IT services industry with experience in handling leadership roles in Offshore Delivery with a large or mid-size IT services companies.
  • Should have handled delivery for Global Projects in multiple technologies and strong experience in Java / NodeJS / Dot Net.
  • Handled at least 75+ as a project team across domains.
  • Excellent communication and People Management skills.
  • Certified PMP.
  • Outstanding communication skills, both oral and written.
  • Strong customer facing experience in US/ Europe is must, should have spent considerable time at various client place outside India.

Responsibilities

KEY REQUIREMENTS OF THE ROLE:
  • Overall 12+ experience in the IT services industry with a minimum 8 years+ of experience covering offshore delivery management for either a large accounts ( > 100 people) or a set of multiple accounts.
  • Strong People practice credentials in engagements and management of tech/delivery team sizes of 200+ people.
  • Build the foundation for all development and conceptualize different service offerings & solutions to customer and would need to take ownership of all key performance parameters to drive the operating margin of the accounts that fall under the Horizontal.
  • Point of escalation for all the delivery related issues manage customer expectations and take appropriate decisions to resolve issues.
  • Ensure the continued scalability of the company technology platform by identifying potential bottlenecks at an early stage, re-factoring existing features where needed and making sure new features scale horizontally.
  • Introduce best practices in software development, agile methodologies, Delivery management and coding standards.
  • Prepare budgets for the SBU including estimates of all revenue & costs heads, for monthly, quarterly & annual plan to achieve the same.
  • Possess skills to drive business growth, capitalize on new revenue potential and manage multiple aspects of daily business operations.
  • Provide domain & technical thought leadership, develop solutions and resource competencies to meet customer requirements.
  • Well-versed with quality management processes, must have awareness to Management Metrics, ISO / CMMi processes.

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